>>Customer Experience
Customer Experience 2018-12-10T15:54:54+00:00

Customer Experience

You have your store online, now what? Unlike your neighborhood mall, foot traffic in cyberspace will only come if you develop the right strategy, adopt the right approach, gain the right insights and deploy the right tools to woo customers, hand-hold them, convert them, make them repeat buyers, and forever own their loyalty. Erabia offers a variety of customer experience management tools that provide critical visibility, insight and answers to help companies meet online conversion and customer retention objectives.

  • Social media management.
  • Email marketing with the right analytics.
  • SEO optimization.
  • Ad displays & referral marketing.
  • Customer analytics, segmentation, grouping & campaign management.
  • Customer tracking & targeting.
  • Abandoned cart management tools.
  • Integrate with customer loyalty solutions.